Shipping & Returns

Shipping

Thank you for purchasing Bananhot bikinis!
We offer worldwide DHL Express delivery.
Free shipping on orders over $250
Worldwide shipping - $20
After dispatch, your order will arrive within 2-6 business days
As follow:

USA , Europe & Canada
DHL Express – with approximate delivery time of 2-3 business days
No PO Boxes addresses are allowed.

Australia & International
DHL Express – with approximate delivery time of 4-6 business days
Also no PO Boxes addresses are allowed.
After your parcel has been dispatched, you will receive a shipping confirmation
email which includes tracking details. Simply click on the link provided to track
your order.

Shipping to Russia
Please note a business address is required to ship to Russia which is a
DHL requirement. Orders to home/personal address cannot be shipped.
Please ensure you add a business address at checkout so your parcel can
be shipped without delay.

Duty and tax

Customs duties and/or VAT may apply. Customs duties are at the discretion of
the destination country and are the responsibility of the customer. Bananhot is
not responsible for any customs charges or local taxes due to international
shipment. Please familiarize yourself with your countries regulations as
payment of these duties may be necessary to release your order.

Returns

We are happy to accept exchange/returns for items that remain in
their original condition with the tags and liners. Exchange/returns will
only be accepted if the item has been unused and unworn for either a
refund, exchange, or store credit. The shipping fee for the return by DHL, for $40, will be deducted from your refund.

• You must request an exchange/return via email at: info@bananhotbikinis.com within 14 days of receiving your package. The exchange can be for another product, depending on
  availability – we cannot guarantee a specific size or style will be
  available for exchange. If the size and/or style you request are not
  available, you will be given credit to use on our website.
• While there is no restocking fee or exchange fee, you are responsible for all shipping costs of both the exchanged product
  and the replacement product.
• Once you have received an email confirmation that we received your
  request, please follow our exchange/return instructions below:
  To make an exchange, you need to return the original item you purchased
  and make a new purchase on our website. You will have the new order
  delivered within 5-10 days with DHL express delivery. 
  When submitting a return, we will send you a DHL return form via email
  and you will need to contact DHL to arrange a pick up time slot.
  The refund will be processed within 5 business days after the delivery of
  the returned items, and can either be credited back to your original
  payment method or converted into store credit.
  Please note sale items are final sale and are not eligible for return. Sale items include items purchased with a discount of 15% or more and are not eligible for return. We will process your refund within 1-5 business days once received. Any price difference between the returned item(s) and the item(s) selected for the exchange must be paid by you.